NEW Hours of Operations
The exhibit on view is open for self-guided visits. Guided exhibit tours are available upon request,
- Tickets purchased through the website are non-refundable and non-replaceable if lost or stolen.
- Tickets and/or reservations are only valid for date and time selected at time of purchase.
- Ticket is non-refundable, has no cash value, and is not available for re-sale.
- Hour begins at time stated on ticket, not upon arrival.
Online Ticketing and Timed Visits
To reduce touchpoints and enable timed visits, all ticketing will be done online. Members must also make reservations online. There are a limited number of visits reservations available for each time slot.
To allow for safe physical distancing, a limited number of visitors will be allowed inside the museum and its galleries at any time. Timed tickets can be reserved here
Visitors to the Museum must register for a timed ticket entry 24 hours in advance.
Due to COVID-19, visitors to the Boston campus will only be allowed inside the African Meeting House and Abiel Smith School during their scheduled visitation session. The water closet is closed to the public for the remainder of 2020.
The Boston Campus is currently NOT ADA accessible. We are working to make sure we are available to all visitors as quickly as possible
Visiting the Museum
The Museum has put in place preventative measures to reduce the spread of Covid-19; however, we cannot guarantee that you and your party will not be exposed if you choose to enter the property. As set forth in state guidelines, while these guidelines have allowed the Museum to open as safely as possible, the risks to visitors cannot be fully mitigated. The Museum of African American History assumes no liability for this potential exposure.
So that the Museum can safely remain open, we require that all visitors follow the safety guidelines outlined below. The Museum reserves the right to ask visitors who do not follow these guidelines to leave the Museum’s premises.
- If you or someone in your party is experiencing COVID-19 CDC-defined symptoms, you may not enter. If you believe you may have been exposed to the coronavirus we ask that you do not visit at this time.
- Upon arriving at the Museum, the team will welcome you and handle your ticketing from behind protective safety shields at the register. Signage will help reinforce physical distancing and signs provide instruction on how to best navigate stairwells and elevators.
- Face coverings are required for all visitors over the age of 2. CDC guidelines advise that face coverings should:
- Reach above the nose, below the chin, and completely cover the mouth and nostrils
- Fit snugly against the sides of the face
- Visitor capacity is controlled and reduced in Museum buildings.
- Visitors are expected to observe six-foot social distancing at all times.
- Follow the physical-distancing markers at visitor entry and exit points as well as in locations throughout the Museum.
- Hand sanitizer is available at entrances and at stations throughout the Museum. Please also consider bringing your own hand sanitizer and wipes for your own safety.
- Stay at a respectful distance from staff members and other visitors
- Please do not touch the artwork, frames, bases, labels or anything used to protect the art.
- All restrooms are closed to the public
- Dispose of used tissues straight away and wash your hands afterwards
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- Follow directional signs for entrance and exit.
The Museum is committed to providing a safe environment and asks for your help in making this a great experience for everyone.